Last updated: January 22, 2019
We take your data privacy very seriously and act in full compliance with applicable data security laws (including but not limited to: Austrian Data Protection Act / DSG and EU-GDPR). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and/or the Service.
By using the Site and/or the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site and/or our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”).
For the Site, the Personal Information includes your email address, your name and your interests regarding image analysis applications.
For the Service, the Personal Information includes your name, contact details (phone, email, fax, address), login credentials, the name of your company/business/organisation (“Organisation”), details of your Organisation (contact details, commercial register data, bank details, VAT number, credit card numbers), quotations, contracts, bills, business correspondences, log data (types and times of interactions with the Service), and email addresses of persons that you want to invite to the Service.
Purpose and Communications
We may use your Personal Information for the following purposes (“Purpose”):
- to provide and improve the Site and the Service,
- to handle support requests,
- to provide and operate the Service (incl. billing, payment, …),
- to contact you with newsletters and marketing or promotional materials regarding our company and products. You may opt out of these communications by using the instructions provided in each communication, or sending an email to email@example.com.
Legal basis for the use of your Personal Information is either your consent and/or the performance of a contract (when registering and/or subscribing to the Service) (Art. 6, paragraph 1 lit. a,b GDPR EU) and/or a legitimate interest for us as the controller (when visiting the Site) (Art. 6, paragraph 1 lit. f GDPR EU) for achieving the Purpose.
For the given Purpose we will transmit your Personal Information to the following processors:
- Website hosting partner
- CRM service provider
- IT service providers (calendar, email, project management, documentation, cloud storage, backup provider)
- Provider cloud computing
- Payment service provider
- Collection agency
- Newsletter service company
Deletion and Retention Periods
If you are registered for the use of our Service, your Personal Information is stored permanently for the given Purpose, i.e. to fulfill the contract. After you have stopped using the Service and deleted your account, your Personal Information is deleted within 6 months, if there is no legal obligation to retain this data longer. If you are not registered for the use of our Service, some of your Personal Information (email address, name, interests regarding image analysis applications) is stored for the given Purpose for up to five years starting from end of calendar year, if there is no legal obligation to retain this data longer.
If you no longer wish to receive our newsletter, you can cancel your subscription directly through a link in the newsletter or any time by contacting us (e.g. via email to firstname.lastname@example.org).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics and metrics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect anonymised information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, we cannot guarantee to use all portions of our Site without problems.
You can prevent Google’s collection and use of data (cookies and anonymised IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout.
Please note that this website initializes Google Analytics with the setting “anonymizeIp”. This guarantees anonymised data collection by masking the last part of your IP address. Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://support.google.com/analytics/answer/6004245.
On the basis of the General Data Protection Regulation (EU) 2016/679, you may contact us at no cost if you have questions relating to the collection, processing or use of your Personal Information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data transferred or deleted, where such claim is not barred by any legal obligation to retain this data.
According to Art. 77, paragraph 1 GDPR EU, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your Personal Information infringes the GDPR EU.